Case workflow
Multi-van fleet compliance
A brake fault takes a van off the road. The jobs move, the repair is evidenced and the fleet report is ready for the DOE audit.
The situation
The morning walk-around finds a brake fault on one van. The van is loaded and the first job is 30 minutes away. The office needs to move the work, get the van repaired and keep the evidence for the DOE audit.
The workflow
Complete the walk-around
The driver records the brake fault and adds a photo.
Take the van out of service
The defect blocks new work for anyone assigned to that vehicle.
Reassign the jobs
The dispatcher moves the day's work to another qualified driver.
Repair and resolve
The supervisor records the repair with a note, photo and signature.
Export the fleet evidence
The vehicle history and checklist records are ready for the audit.
Features used
Vehicle checks
RAMS and SPA
Job scheduling
Reports
Audit log
What happened
A failed walk-around is not a note on a clipboard. The driver records the brake fault, the vehicle goes out of service, and the dispatcher sees the block before assigning the next job. The repair only closes when a supervisor records the note, photo and signature. The original failed answer stays in the record. That is what makes the fleet report useful when someone asks for the audit trail six months later.
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