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Case workflow

The monthly invoicing round-up

Outstanding jobs, approved expenses, invoices, credit notes, payments and the accountant's export.

The situation

Month-end arrives with a pile of completed jobs, a spreadsheet of expenses and three payments that nobody has allocated. The accountant asks for the outstanding list and the office starts from scratch.

The workflow

Step 1

Review the jobs

Filter completed work and check the evidence and sign-off.

Step 2

Approve the expenses

Clear the approval queue and reject anything that needs a reason.

Step 3

Raise the invoices

Convert accepted quotes or create invoices from the completed jobs.

Step 4

Record the payments

Allocate each payment and check the remaining balance.

Step 5

Export for the accountant

Run the receivables and expense reports and export CSV.

Features used

Reports

Expenses and receipt OCR

Invoicing

Payments

Customer portal

What happened

The useful part of month-end is not the invoice PDF. It is the list of jobs that are complete but not invoiced, the expenses that are waiting for a decision, and the payments that have cleared but are not allocated. FieldElite puts those three lists in front of the office before the accountant asks for them. The credit note and the payment are linked to the original invoice, so the balance is not rebuilt by hand.

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